Privacy Policy

1. Information We Collect

a) Personal Information
When you make a booking or contact us, we may collect:

• Full Name
• Email Address
• Phone Number
• Travel details (dates, number of guests, preferences)
• Payment-related information (processed securely via third-party payment gateways)

b) Non-Personal Information
We may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited and time spent on the website

This helps us improve performance and user experience.

2. How We Use Your Information

We use your information to:

• Process bookings and inquiries
• Provide customer support
• Send booking confirmations and updates
• Improve website performance and services
• Send promotional offers (only with your consent)

3. Sharing of Information

We respect your privacy and do not sell or rent your personal data.

We may share limited information with:

• Houseboat owners or service providers (to complete your booking)
• Payment gateways (for secure transactions)
• Government authorities if required by law

4. Data Security

We use strong security measures to protect your data, including:

• SSL encryption
• Secure servers
• Restricted access to sensitive data

However, no online system is 100% secure, and we cannot guarantee absolute security.

5. Cookies Policy

Our website uses cookies to:

• Improve user experience
• Analyze website traffic
• Remember user preferences

You can disable cookies anytime through your browser settings.

6. Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy policies or practices. We recommend reviewing their policies separately.

7. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request deletion of your data
• Opt out of marketing communications

To exercise your rights, contact us using the details below.

8. Updates to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, contact us: